Account Managers work with a company’s existing customers to ensure satisfaction. They serve as a liaison between the clients and the company’s creative, sales, technology, or other departments. Account Managers answer customer questions, resolve issues, monitor budgets, and handle all other communication concerns.
How to Write a Summary for an Account Manager
- Mention your previous experience. Have you ever worked in sales? Do you have marketing or communication experience?
- Describe your greatest strength. Are you an expert listener? Are you proactive in solving dilemmas?
- Quantify your experience. How many clients or accounts have you handled? What was the budget for these accounts? How much revenue did you help generate for your company?
How to List Your Work Experience as an Account Manager
- Use reverse chronological format. List your most recent jobs first, as this shows managers how you’ve gained experience in the industry.
- Use action verbs related to being a Teacher Assistants. Verbs are critical to demonstrating what you can do for the company. Review the following list for some powerful examples.
See our list of over 350 action verbs to find more.
Senior Level Work Experience as an Account Manager
- Developed and fostered relationships with over 30 clients spanning industries such as automobiles, technology, entertainment, and food service
- Assisted creative and marketing departments in the delivery of 5 campaigns, including the release of a YouTube series that reached 3million+ people
- Analyzed performance and sales data using CRM software
- Participated in client campaign calls to advance the mission of the clients
- Collaborated with sales departments to understand client objectives, strategies and goals
- Guided product selection, pricing and inventory for client purchases
- Articulated the company’s value proposition to international clients in their home countries
- Developed annual account plans for assigned accounts.
- Identified new business opportunities within accounts and crafted complete business and SWOT plans to address these opportunities
- Attained sales targets of $4million+ for assigned accounts on an annual basis
- Managed key expenses to established budgeted targets
- Ensured new product launch plans were developed and executed in alignment with engineering departments and marketing strategies
Junior Level Work Experience as an Account Manager
- Followed-up with clients to address needs and resolve any issues
- Made decisions independently under conditions of uncertainty, sometimes with incomplete information, that produced effective results
- Created strong relationships with 25 clients to ensure their needs and marketing goals were met
- Researched clients’ businesses and their competitive environments in order to understand and meet their needs
- Communicated the needs of the client into project briefs to facilitate project development
- Served as the clients’ primary day-to-day contact
- Drafted agendas for client and necessary cross-departmental meetings and calls
- Collaborated with project management team to establish timelines for all client projects and communicated changes as they occurred in order to ensure accuracy of all project plans
- Negotiated product prices with clients using independent judgment and discretion based on knowledge of current market conditions and company policies
- Worked with engineering teams to make sure projects were completed successfully with high customer satisfaction scores
- Helped customers identify, quantify, and work toward transformational goals
- Translated business needs and product requirements into new solutions for customers
- Developed trusted advisor relationships with clients to ensure they are achieving full business value
- Partnered with internal and external marketing to plan and execute merchandising and marketing plans
How to List Your Skills as an Account Manager
Account Managers not only need to work effectively with people, but they also need analytical skills in the realm of finances and research abilities.
- Financial Management Skills
- Emotional Intelligence
- Strategic Thinking
- Customer Service
- Customer Relationship Management (CRM) Software
How to List Your Education as an Account Manager
Account Managers generally require a bachelor’s degree in business, sales, or a related field. Those looking to advance into a senior position often need a master’s degree in business.
Requirements for to be an Account Manager vary by state but generally involve the following:
Account Manager Career Overview
According to the U.S. Bureau of Labor Statistics (BLS), employment for advertising, promotions and marketing managers is projected to grow 8% from 2018 to 2028.
Account Managers make $64,157 per year on average. However, salaries could be as high as $105,716 depending on experience, certifications, and location.
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