Medical Receptionists answer phone calls and emails, greet patients, schedule appointments, organize paperwork and make billing payments.
Now let’s start this rocking resume!
How to Write a Summary for a Medical Receptionist
Mention your previous experience. What other locations have you worked at? Do you have prior medical knowledge?
Describe your greatest strength. Are you excellent with financial data? What about comforting patients? Are you prompt and punctual?
Explain what you’re eager to accomplish in the next stage of your career. Are you working on obtaining any certifications? Are you interested in pursuing a facet of administration work, such creating marketing materials or streamlining the financial process?
How to List Your Work Experience as a Medical Receptionist
Use reverse chronological format. List your most recent jobs first, as this shows managers how you’ve gained experience in the industry.
Use action verbs related to being a Medical Receptionist. Verbs are critical to demonstrating what you can do for the company. Review the following list for some powerful examples.
Created spreadsheets to keep track of patient, inventory, and financial data
Processed patients’ billing payments
Answered phone calls and emails
Provided excellent and friendly customer service
Communicated with vendors to ensure shipment and delivery of supplies
Inspected supplies and ordered more when necessary
Trained new receptionists
Compiled and recorded medical charts and reports
Filed and retrieved patient records to ensure availability of treatment information
Maintained patient accounts by obtaining, recording, and updating personal and financial information
Recorded and collected patient charges
Filed, collected, and expedited third-party claims
Verified receipt of supplies and scheduled equipment service and repairs
Protected patients’ rights by maintaining confidentiality of medical, personal, and financial information
Adhered to policies and procedures
Handle patient emergencies
Answered patient inquiries and directed them to the appropriate responses and medical personnel
Processed patients’ insurance information
How to List Your Skills as a Medical Receptionist
Medical Receptionists must be personable and organized. Try adding some of the following to your resume.
Microsoft Suite Skills
Attention to detail
Knowledge of Medical Terminology
How to List Your Education as a Medical Receptionist
Medical Receptionists need a high school diploma or GED. Most of your training will come from on the job, but it’s important to have some computer skills.
Requirements for employment vary by state but generally involve the following:
High School Diploma or GED
Complete a background check
Optional: get a medical receptionist certification. This will help you become familiar with medical terminology.
You can find more details about the best colleges to complete certifications here.
Medical Receptionist Career Overview
The job outlook for receptionists, including medical receptionists, is growing at 5% per year, which is considered average. In 2018 physicians' offices employed 8.35% of all receptionists, which amounted to 604,780 jobs.
Medical Receptionists make $31,210 per year on average. However, salaries could be as high as $41,620 depending on the office for which you work. Medical Receptionists make the most money in dentists’ offices and offices of physicians.
Katerina is a junior studying English and Marketing at Johns Hopkins University. She has experience in social media, science writing, and fiction. When she isn't writing, she's hitting the gym, playing with her cats, or eating chocolate.