Medical Receptionist Resume Example

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Katerina Frye
Written by Katerina Frye • Last updated on Mar 16, 2021
Medical Receptionist Resume Example
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Medical Receptionists

Medical Receptionists answer phone calls and emails, greet patients, schedule appointments, organize paperwork and make billing payments.

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How to Write a Summary for a Medical Receptionist

  1. Mention your previous experience. What other locations have you worked at? Do you have prior medical knowledge?
  2. Describe your greatest strength. Are you excellent with financial data? What about comforting patients? Are you prompt and punctual?
  3. Explain what you’re eager to accomplish in the next stage of your career. Are you working on obtaining any certifications? Are you interested in pursuing a facet of administration work, such creating marketing materials or streamlining the financial process?

How to List Your Work Experience as a Medical Receptionist

  1. Use reverse chronological format. List your most recent jobs first, as this shows managers how you’ve gained experience in the industry. 
  2. Use action verbs related to being a Medical Receptionist. Verbs are critical to demonstrating what you can do for the company. Review the following list for some powerful examples.
  • Answered
  • Created
  • Maintained
  • Obtained
  • Organized 
  • Processed
  • Protected
  • Provided
  • Scheduled

See our list of over 350 action verbs to find more.

Medical Receptionist Experience

  • Created spreadsheets to keep track of patient, inventory, and financial data
  • Processed patients’ billing payments
  • Scheduled appointments
  • Answered phone calls and emails
  • Provided excellent and friendly customer service
  • Communicated with vendors to ensure shipment and delivery of supplies
  • Inspected supplies and ordered more when necessary 
  • Organized stockrooms 
  • Trained new receptionists 
  • Compiled and recorded medical charts and reports
  • Filed and retrieved patient records to ensure availability of treatment information
  • Maintained patient accounts by obtaining, recording, and updating personal and financial information
  • Recorded and collected patient charges
  • Filed, collected, and expedited third-party claims
  • Verified receipt of supplies and scheduled equipment service and repairs
  • Protected patients’ rights by maintaining confidentiality of medical, personal, and financial information
  • Adhered to policies and procedures
  • Handle patient emergencies
  • Answered patient inquiries and directed them to the appropriate responses and medical personnel 
  • Processed patients’ insurance information 

How to List Your Skills as a Medical Receptionist

Medical Receptionists must be personable and organized. Try adding some of the following to your resume. 

  • Computer Skills
  • Microsoft Suite Skills
  • Multi-tasking
  • Flexibility
  • Telephone skills
  • Customer service
  • Time Management
  • Organization
  • Attention to detail
  • Scheduling
  • Knowledge of Medical Terminology

How to List Your Education as a Medical Receptionist

Medical Receptionists need a high school diploma or GED. Most of your training will come from on the job, but it’s important to have some computer skills. 

Requirements for employment vary by state but generally involve the following:

  • High School Diploma or GED
  • Complete a background check
  • Optional: get a medical receptionist certification. This will help you become familiar with medical terminology. 

You can find more details about the best colleges to complete certifications here.

Medical Receptionist Career Overview

Job Outlook

The job outlook for receptionists, including medical receptionists, is growing at 5% per year, which is considered average. In 2018 physicians' offices employed 8.35% of all receptionists, which amounted to 604,780 jobs.

Average Salary 

Medical Receptionists make $31,210 per year on average. However, salaries could be as high as $41,620 depending on the office for which you work. Medical Receptionists make the most money in dentists’ offices and offices of physicians. 

Top Paying Salaries by State

  • $46,020 -- District of Columbia
  • $44,180 -- Massachusetts 
  • $44,110 -- California 

Search for Medical Receptionist Jobs

Katerina Frye
With a background in Psychology and Marketing, Katerina devotes her time to understand people, their careers, and their goals to help them succeed. She also has experience in social media, science writing, and fiction. When she isn't writing, she's hitting the gym, playing with her cats, or eating chocolate.
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