Receptionist Resume Example

Receptionists

Receptionists greet visitors and check them into the business’s electronic software. They also process payments, schedule appointments, and answer questions. 

‍How to Write a Summary for a Receptionist

1. Mention your previous experience. How many companies have you worked for? How else have you used Microsoft Suite and related technologies? Have you worked in any other customer-service oriented positions?
2. Describe your greatest strength. Are you friendly and approachable? Are you incredibly organized and detail-oriented?

How to List Your Work Experience as a Receptionist

1. Use reverse chronological format. List your most recent jobs first, as this shows managers how you’ve gained experience in the industry. 
2. Use action verbs related to being a Receptionist. Verbs are critical to demonstrating what you can do for the company. Review the following list for some powerful examples.

• Answered 
• Assisted
• Checked
• Composed
• Ensured
• Entered 
• Greeted 
• Handled 
• Informed
• Maintained 
• Planned
• Scheduled  

See our list of over 350 action verbs to find more.

Senior Level Work Experience as a Medical Receptionist

• Answered the phone, took messages, and directed incoming calls to the correct individual
• Received and distributed all internal mail
• Ensured all patients, caregivers, and visitors are checked in and out into the Electronic Verification System
• Maintained an accurate online patient database, including organizing paperwork, data entry, scanning, printing, and faxing documents
• Handled incoming and outgoing correspondence
• Planned & scheduled appointments
• Balanced daily deposits and completed credit card processing
• Greeted patients and visitors who are coming and going, and directed them appropriately
• Assisted patients with their registration in the facility’s electronic medical record, as needed
• Presented all policies and obtain signatures on needed forms and consents and collect all appropriate billing forms and scan into the appropriate database
• Scheduled follow-up appointments for patients to include work in appointments
• Ordered supplies and stocked the supplies upon arrival
• Responsible for petty cash supply
• Maintained supply of the appropriate patient materials and forms used
• Maintain cleanliness of the lobby and front office area
• Monitored the patients as they waited in the lobby for their appointments
• Exhibited and maintained a high degree of professionalism and decorum in all situations in addition to confidentiality, flexibility and accountability

Junior Level Work Experience as a Receptionist

• Answered the telephone and took messages or forwarded calls
• Scheduled and confirmed appointments and maintained calendars
• Greeted customers, clients, and other visitors
• Checked in visitors and directed or escorted them to their destinations
• Informed other employees of visitors’ arrivals or cancellations
• Entered customer information into the organization's database
• Copied, filed, and maintained paper or electronic documents
• Ensured the reception area is stocked with appropriate booklets, pamphlets, and brochures for public distribution
• Used office automation equipment such as computers, modems, printers, copiers, and fax machines and software
• Composed routine requests, memoranda, and transmittal and acknowledgement letters
• Stored and retrieved documents or files, inserted and deleted text, and transmitted and received electronic mail 
• Assisted in preparation of appointments
• Collected payments and posted them to the patients’ accounts in an accurate and timely manner

How to List Your Skills as a Receptionist

Receptionists work with people and technology like telephones and computers. You need to know how to do both!

• Microsoft Suite 
• Communication Skills
• Customer Service Skills
• Interpersonal Skills
• Organizational Skills
• Multitasking and prioritizing
• Dependability
• Problem-solving
• Ability to work under pressure
• Attention to detail

How to List Your Education as a Receptionist

Receptionists generally require a high school diploma or GED. Receptionists must also be computer savvy.

Requirements to be a receptionist vary by state but generally involve the following:

• High School Diploma or GED
• Computer skills and knowledge
• Friendly and customer-oriented demeanor
• Complete a background check

Receptionist Career Overview

Job Outlook

The job outlook for Receptionists is growing at 5% per year, which is considered average. In 2018 there were 1,101,500 jobs available.

Average Salary 

Receptionists make $30,050 per year on average. However, salaries could be as high as $40,050 depending on experience, education, location, and the company for which you work.

Top Paying Salaries by State

• $40,050 -- District of Columbia
• $36,520 -- Connecticut
• $35,870 -- New York

Search for Receptionist Jobs

• Indeed
• Linkedin
• Simplyhired

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