Customer service is a vast industry spanning many different forms of business.
From answering customer calls to building customer relationships, there are many responsibilities involved.
Aside from the general Customer Service Representative, other common examples of jobs within customer service include:
Essentially, any job that deals with working directly with customers falls under the customer service umbrella.
When applying for a job in customer service, showing your ability to work well with people is key.
Including skills on a resume allows you to showcase your best strengths to employers.
By adding specifically customer service skills, you can demonstrate your most relevant abilities according to the job you are applying to.
You never want to include skills just for the sake of it.
It is imperative to always tailor your skills to match the requirements listed in the job description.
Moreover, you should always be honest in what skills you include.
Never list a skill you don’t actually have!
Need help brainstorming skills? We have a free guide with 100+ Key Skills for a Resume in 2021 (with Examples for Any Job) to help you out.