IT managers plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.
How to Write a Summary for an IT Manager
- Mention your previous experience. How long did you work in IT? What are your specialties?
- Describe your greatest strength. Are you organized? Do you excel at managing teams and schedules?
- Quantify your experience. By how much have you improved your previous company’s profits? How many employees have you managed?
How to List Your Work Experience as an IT Manager
- Use reverse chronological format. List your most recent jobs first, as this shows managers how you’ve gained experience in the industry.
- Use action verbs related to being an IT Manager. Verbs are critical to demonstrating what you can do for the company. Review the following list for some powerful examples.
See our list of over 350 action verbs to find more.
Senior Level Work Experience as an IT Manager
- Performed routine and advanced desktop, server, network, database, software and information support and management
- Ability to install, configure, maintain, troubleshoot and test hardware and mobile devices and a variety of platforms
- Administered users, groups, permissions, file configuration, print and remote access, event logs, backup and restoration of network, email, software and databases
- Monitored, troubleshooted, fixed and optimized performance of systems, problems and outages, hardware, printers and computer peripherals
- Managed communications and connection solutions, including local area networks, company website, internet applications
- Deployed and maintained all host security activities
- Designed and implemented disaster recovery plans for operating systems, databases, networks, servers and software applications
- Wrote reports, conducted system and accounting auditing, migrations and programming as needed
- Assisted management with analysis, requests and conversions of new systems and software
- Oversaw employee work schedules to ensure adequate coverage and control
- Reviewed and approved 50 employee timesheets
- Approved and processed employee concerns and advises or disciplines as appropriate
- Completed annual employee performance appraisals
- Organized, prioritized, and assigned work, including prioritizing and scheduling work activities in order to meet objectives
- Monitored status of work in progress and reviewed completed work to ensure its validity
- Consulted with department on complex problem situations and provided technical expertise
- Provided progress and activity reports to the Director of I.T.
- Managed implementation of strategic plans, goals, and objectives for the department
- Organized and led department meetings on a weekly basis
Junior Level Work Experience as an IT Manager
- Managed Business Intelligence tools to ensure report accuracy and performance integrity
- Managed, monitored and maintained all reporting and custom reporting applications
- Managed, monitored and maintained custom business processes to ensure accuracy and efficiency
- Managed MSSQL database instances related to reporting to ensure proper performance and capacity as related to Query Tuning and Indexing strategies
- Identified new processes or alternatives to resolve problems and enhance operations by 13%
- Maintained an awareness of new applications, technologies, technical methods, trends, and advances in the profession
- Facilitated the definition of project scope, goals and deliverables, improving profit by 10%
- Collaborated with IT leadership to assemble and manage project resources
- Developed detailed work plans, including breakdown structures, project milestones, risk assessment and management plans, staffing needs and project timelines
- Created project and product backlogs, release plans and sprint schedules
- Planned and facilitated effective core Agile / Scrum ceremonies, including backlog grooming, sprint planning, stand-ups, sprint demos and retrospectives
- Mentored teams on Agile / Scrum practices and techniques
- Drove decision making, risk management and issue resolution
How to List Your Skills as an IT Manager
IT Managers not only need to be proficient with computers, but also with people. An IT Manager needs to be able to effectively lead and communicate with his or her team.
- Team Management
- Strategic Thinking
- Technical Writing
- Project Management
How to List Your Education as an IT Manager
IT Managers must have a bachelor’s degree in a computer- or information science–related field, such as computer science. Some companies require their managers to have a graduate degree in business administration.
Certifications are not necessary but can help your resume stand out. Some examples of certifications for IT Managers include:
Requirements for licensure vary by state but generally involve the following:
- Bachelor’s Degree
- 5 to 15 years of work experience
- Complete a background check
IT Manager Career Overview
The job outlook for IT Managers is growing at 11% per year, which is considered to be much faster than average. In 2018 there were 414,400 jobs available.
IT Managers make $146,360 per year on average. However, salaries could be as high as $208,000 depending on experience, the company for whom you work, and location.
Top Paying Salaries by State
- $190,390 -- New York
- $185,640 -- California
- $181,620 -- New Jersey
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